FAQ

From arccwiki
Jump to: navigation, search

General ARCC Questions

I have a research problem, but I am not sure if ARCC can help me?

  • Email arcc-help@uwyo.edu or visit Our Contacts and we'll see what we can do for you.

I need someone from outside UWyo to have access to my petaLibrary allocation and/or Teton project.

  • For full access:
  • For data transfer access only:

Do I have to have a smartphone to use two-factor for ARCC services?

  • No, there are other options:
    • You can purchase a Yubikey from UWIT.
    • You can enroll any phone number or device on Duo
      • when logging into Teton using the landline method, type "<your password>,phone" and your enrolled number will get a call.

My UWyo user account is locked/disabled, can ARCC restore it so I can use the petaLibrary and/or Teton?

Teton

Who can use Teton?

  • All UWyo faculty, staff and students can use Teton for research purposes. However, there must be a faculty member to serve as PI for any Teton project.

How do I access Teton when I am not on the UWyo network?

  • Teton's login nodes are on the Science DMZ network outside of UWyo firewalls. Meaning you can log into Teton from anywhere as long as you have an internet connection and a terminal or ssh client.

How do I run my code on Teton?

  • You must submit your code to the job scheduler. Running code on login nodes is not permitted.
    • For more information about the job scheduler please see our page on Slurm.

How do I find out what modules/packages are available on Teton?

  • While logged into Teton, executing the command "module spider" will list all modules installed on Teton.
$ module spider
To learn more about a package execute:

$ module spider Foo

where "Foo" is the name of a module.

To find detailed information about a particular package you
must specify the version if there is more than one version:

$ module spider Foo/11.1

May I have sudo access on Teton?

  • Users will never have sudo access. Email arcc-help@uwyo.edu to request whatever would you need sudo access for.

My Teton home directory is full, can I get more space?

  • Rarely do we increase home directory space, please clean up any unnecessary files first. If the problem persists, Email arcc-help@uwyo.edu to describe your issue.

petaLibrary

Who can use the petaLibrary?

  • All UWyo users can use the petaLibrary for research purposes. However, a faculty member or a research scientist must serve as the PI for any allocation.

How do I access my petaLibrary allocation when I am not on the UWyo network

  • Users will need to use the UWwyo VPN to get onto the UWyo network.